Privacy Policy

Effective Date: October 27, 2025
Company: ACEMILLIA PHARMACEUTICALS (M) SDN. BHD.

Introduction

We are committed to protecting your privacy. This Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or engage with our services. We comply with applicable privacy laws, including Malaysia’s Personal Data Protection Act (PDPA) and, where relevant, international standards such as GDPR.

Information We Collect

How We Use Your Information

We process, fulfill, and deliver orders while providing customer support; verify identity to prevent fraud or misuse of our services; communicate order updates, service notices, and, where consent is given, marketing messages; comply with legal, regulatory, and auditing requirements; and continually improve site performance, security, products, and overall user experience.

Legal Bases (where applicable)

Sharing & Disclosure

We do not sell or rent your personal data. We may share information with:

International Transfers

If data is transferred outside your country, we implement appropriate safeguards to protect it in accordance with applicable laws and this Policy.

Data Security

We use HTTPS/SSL encryption to protect data in transit, process all payments through PCI DSS–compliant gateways without storing full card numbers, and apply strict access controls, logging, patching, and safeguards to prevent unauthorized access and disclosure.

Data Retention

We retain personal data only as long as necessary for the purposes described, including legal, accounting, or reporting obligations. You may request deletion where applicable (see “Your Rights”).

Cookies & Tracking

We use cookies and similar technologies to remember preferences, analyze traffic, improve performance, and personalize content. You can disable cookies in your browser, but some features may not work properly.

Your Rights

You have the right to access a copy of your personal data and request corrections, to request deletion, restriction, or portability of your data subject to legal exceptions, to withdraw consent at any time including for marketing, and to lodge a complaint with the relevant data protection authority.

Children’s Privacy

Our services are not intended for individuals under 18 years old. We do not knowingly collect data from minors without appropriate consent.

Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies before providing personal data.

Updates to this Policy

We may update this Policy from time to time to reflect operational, legal, or regulatory changes. Updates take effect upon posting on this page with the revised effective date.

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